Privacy Policy
REI Estate K.K. (hereinafter referred to as “the Company”) establishes the following Privacy Policy, builds a framework for the protection of personal information, and promotes the protection of personal information by ensuring that all employees recognize the importance of personal information protection and fully commit to these efforts. In providing services that are safe, secure, and trustworthy, we set forth rules regarding the handling of all personal information relating to our users and strive to protect such personal information appropriately.
Definition of Personal Information
Personal information refers to information that can directly identify a specific individual, such as a name, telephone number, or email address, as well as information that belongs to that individual, such as usage history and service fees.
In addition, information that cannot by itself directly identify a specific individual but may become personal information when combined with other data will be handled in the same manner.
Management of Personal Information
To keep customers’ personal information accurate and up to date and to prevent unauthorized access, loss, damage, falsification, or leakage of personal information, the Company will take necessary measures such as maintaining security systems, establishing management frameworks, and thoroughly educating employees, and will implement safety measures to strictly manage personal information.
Security Measures for Personal Information
The Company takes all possible security measures to ensure the accuracy and safety of personal information.
Purpose of Use of Personal Information
All personal information collected through this service, including inquiry details, is managed and operated by the Company. Personal information entrusted to us through this service is stored, in whole or in part, by server and system management providers entrusted by the Company.
Prohibition of Disclosure or Provision of Personal Information to Third Parties
The Company properly manages personal information entrusted to us by customers and will not disclose such personal information to any third party except in the following cases.
- When the customer has given prior consent or approval
- When disclosure is required by law
- When the Company determines that disclosure is necessary to protect a person’s life, body, or property
- When the Company determines that disclosure is particularly necessary for the public interest, including cooperation with a national or local government agency or a party entrusted by such agency in carrying out duties prescribed by law
- When the Company determines that disclosure is necessary to protect the rights of the registered user or the Company
- When the handling of personal information is entrusted within the scope necessary to perform business operations
Compliance with Laws and Regulations and Review
The Company will comply with Japanese laws and other applicable regulations concerning the personal information it holds, and will review and improve the contents of this policy as appropriate. The Company may improve or revise this Privacy Policy due to legal amendments, changes in our business activities, or user requests. In such cases, we will notify users of the revised contents in an easy-to-understand manner in advance and, after providing a reasonable grace period, apply the new policy.
Disclaimer
The Company takes reasonable and strict security measures against risks such as loss, destruction, falsification, or leakage of personal information caused by improper access. However, please note that the Company shall not be liable for any loss, destruction, falsification, or leakage of personal information caused by reasons not attributable to the Company, including the following cases.
- When the customer discloses personal information to a third party by using the functions of our service or by another means
- When personal information is leaked due to information that the customer has voluntarily disclosed on our service
Contact
For inquiries regarding the handling of personal information by the Company, please contact us through the Contact page.